Refund policy

Updated 21 October 2026

Seven-day refund window

Kiani Motions offers a refund on request within seven days of your Captionkar purchase or subscription renewal. Contact support@kianimotions.com with your purchase email and transaction reference. Do not send card details or passwords.

Paddle purchases and consumer rights

For purchases handled by Paddle, you can also request help at Paddle Buyer Support. Paddle's Refund Policy and Buyer Terms apply to those transactions. Our seven-day offer does not restrict Paddle's refund provisions, longer statutory withdrawal periods, or any mandatory consumer rights. Requests outside seven days may still qualify under those provisions.

Subscriptions

Canceling stops future renewals; it is separate from requesting a refund for an existing charge. If a payment is refunded, the associated licence access may end. Refunds are returned through the original payment provider; processing time depends on that provider and your bank.

Current status

Captionkar checkout is not open yet. This policy describes the intended terms when sales begin.